MANAGEMENT TOOLS: E-CATS and KIT-FID

At VIVACE LOGÍSTICA we have customized management tools at your service.

Our fully customisable multimedia platform is very easy to use. There are more than 500 on-line shops, 400,000 users and 2,000,000 connections every year. Its main capabilities are:

E-cats FRONT office:

  • B2B and B2C on-line shop: online ordering and tracking in real time.
  • B2B Marketplace: all the suppliers are connected to, and managed in a single online shop.
  • Ordering in advance.
  • Stocks: monitoring of stocks at the Point-of- Sale or regional platform.
  • Evaluation: evaluation of products by the users, thanks to a scoring system.
  • Study of profiles: Users, Head Office.
  • Digital library: downloading of files, videos, documents…

 
E-cats BACK office: logistic management with a few clicks.

  • Administration and management of databases in real time.
  • Online reports and dashboards.
  • Statistics.
  • Management of marketing or communication campaigns.

We have personalised tools for logistic management.

The second internal tool for promotional and integrated logistics offered byVIVACE LOGISTICA to its customers is the so-called KIT-FID, which reflects the organization of the customer relationship management established by Vivace for the implementation and monitoring of logistics solutions that best suit.
Kit-Fid is our commitment to quality through the creation of specialized teams "on site", Administration Manager and Account Manager, who are the referents for the follow-up of your Project.

For each client, Kit-Fid also contains Monitoring Committees, dashboards, KPI's (Key Performance Indicators) and Call Center reporting:

  • A dedicated team in the logistic centre
  • Steering committees
  • Dashboards
  • Performance indicators
  • Quality reports
  • Progress plans
  • An internal call centre

Promotional Logistics

Product Logistics

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